About the products
Does RFID blocking actually work?
Yes. Contactless cards talk to a reader over a short-range radio signal. Our RFID-blocking wallets are built with a conductive layer — an aluminum shell in the armored wallets, and a woven metallic fiber in the vegan leather styles and card sleeves — that interrupts that signal. A reader can't reach the chip while the card is inside and closed.
Which of your products are RFID-blocking?
RFID protection is built into our armored wallets, zipper wallets, slim wallets, keychain wallets and card sleeves. Our crossbody bags, wristlets, eyeglass cases, round zipper cases, tape measures and stainless steel card holders are not RFID-rated — though you can slip a card sleeve inside any of them.
Which wallet should I choose?
They're built for genuinely different habits:
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Armored Wallet — aluminum shell, 6 cards. The slimmest and toughest. Front pocket friendly. Our best seller.
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Slim Wallet — 4 card slots and a center pocket for folded bills. The minimalist choice.
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Keychain Wallet — 3 card slots, a zippered pocket, and a chain and keyring so your keys stay on the outside.
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Zipper Wallet — 11-slot accordion interior, and a chunky toggle that clips to a bag strap. The roomiest of the compact styles.
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Wristlet — 8 card slots, slip pockets, a zipped compartment, and room for most phones. Works as a small bag on its own.
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Crossbody Bag — front pocket, divided interior for phone, wallet and lip balm, with a 48 inch removable strap.
How many cards will it hold?
Armored wallet, 6 cards. Slim wallet, 4 plus folded bills. Keychain wallet, 3 plus a zippered pocket. Zipper wallet, an 11-slot accordion. Wristlet, 8 slots plus slip pockets.
What is vegan leather, and how does it hold up?
Vegan leather is a textured synthetic that looks and feels like leather without using any animal product. It wipes clean with a damp cloth, doesn't stain the way real leather does, and holds printed color far better. Our armored wallets use an aluminum shell instead, and our card holders are brushed stainless steel.
Will the artwork fade or peel?
The designs are printed into the surface rather than applied as a sticker or decal, so there's no edge to lift. The stainless steel card holders use an epoxy-printed finish specifically chosen to resist fading and chipping in a pocket.
Are the artist designs officially licensed?
Yes. Our Laurel Burch, Frida Kahlo, Mary Engelbreit, Mary Lake-Thompson and Norman Rockwell ranges are all produced under license from the artists, their estates or their foundations. Our fine art designs — Van Gogh, Monet, Hokusai, William Morris — reproduce historic paintings and patterns that are in the public domain.
Can I get the same design on more than one product?
Often, yes. Many designs run across several styles, so you can match a wallet to an eyeglass case or a crossbody. Each product page lists the other formats that design is available in.
Ordering and payment
What payment methods do you accept?
Visa, MasterCard, Discover and American Express.
Will I get an order confirmation?
Yes. You'll get an email when we receive your order, and a second when it ships, with tracking numbers included.
I made a mistake on my order. Can I change it?
Once you've completed checkout we're generally unable to make changes. Contact us as quickly as you can and we'll do whatever we're able to before the order leaves us.
Can you ship one order to two addresses?
No — we can't split an order across shipping addresses. Please place a separate order for each destination.
What currency are prices in?
All prices are in US dollars. Wholesale customers see discounted pricing once signed in to an approved account.
Do you charge sales tax?
We're required to collect sales tax on orders shipped within Florida, unless you have a valid sales tax exemption on file.
Shipping
How long will my order take?
Orders are dispatched within one week. You'll get a tracking number by email as soon as yours ships, and delivery time from there depends on the carrier and your location.
Do you ship internationally?
Not at present — we ship within the United States only.
Is shipping free?
Wholesale orders over $500 ship free. Retail shipping is calculated at checkout.
Returns
What's your return policy?
You can return an item within 30 days of receiving it. Send it back in its original packaging, at your expense, along with a copy of your packing slip, to:
Monarque
3680 SW 74th Ave
Ocala, FL 34474
Refunds are credited to your original payment method within two weeks of us receiving the return.
What if my order arrives damaged?
Then it's on us, not you. Contact us and we'll refund you in full, including what you paid for shipping. You won't be out of pocket for something that arrived in poor condition.
Wholesale
Can I sell Monarque in my store?
Yes. We work with gift shops, garden centers, museum stores, boutiques, bookstores and independent retailers of every size. Apply for a wholesale account here.
What's the wholesale minimum?
$200 minimum order, with free shipping on orders over $500. Wholesale pricing appears automatically once your account is approved and you're signed in.
Can I order through Faire or MarketTime?
Yes, we're on both, and we support EDI for larger accounts.
Privacy and security
Is my payment information safe?
Yes. All private information is encrypted when you place an order.
What do you do with my data?
Monarque will not sell your email address. We don't share credit card information with third parties except as needed to process payment for orders you've placed with us.
Still have a question?
Get in touch — we're a small team and we'd rather answer than have you guess.
